Beats by Dre Solo
Including Both HD and Non-HD
If your headband has snapped or the plastic on your hinge has snapped but the internal wiring is still intact.
Headband & Wiring
If your headband has snapped and the internal wiring has broken.
If your hinge has come apart but the plastic on the underside hasn’t snapped off.
If the grey, black or white rubber headband under cushion is lost, damaged or separated from it’s inner tracking.
If the side cover is damaged in any way but the internal wiring is still intact. If one headphone has broken away from the arm and hanging from the wiring.
Side Cover & Wiring
If the side cover is damaged in any way and the internal wiring is damaged. If one headphone has broken away from the arm then one of the lugs on the inside of the circular side cover has broken.
Outer Casing $60
Inner Casing $60
Both Casings $85
If no visible damage is present then please choose option ‘Inner Casing’.
If one speaker has stopped working, decreased in quality or has a faint crackling.
If both speakers have stopped working, decreased in quality or have a faint crackling.
If the sound is intermittent in one or both ears depending on the position of the cable.
If your earpads are loose, lost or generally worn and in need of replacement.
What to do Next
After identifying the fault/s from the list above, fill in our repair form.
If you have multiple faults with your headphones, or have multiple headphones to send to us, you will receive a discounted price from those listed in our pricing.
If your fault isn’t covered in our list and you’re confused to what your issue is, or would like to know if you’re eligible for a discounted price, please get in touch for an exact quote.